To compete and win in today’s competitive marketplace, building up a proactive workforce that would always go an extra mile in every possible way to add values for our customers becomes a key determining factor for success in the service industry. On May 13, 2015, a series of speakers were invited to share the keys to success in screening, selecting, training and leading a proactive workforce.

Session I: Screening and Selecting a Proactive Workforce in Servicing Role – eeVoices
Session II: “Be Proactive” in Taking Servicing Role – FranklinCovey Division
Session III: “Training and Leading a Proactive Workforce – inSkin Aesthetic Solutions, Philip Wain