Greg Basham, CEO, eeVoices, Hong Kong explains how we can learn from orchestra conductors and musicians and how they work together much like leaders a...
Loyalty and the Bottom-Line
Greg Basham, CEO, eeVoices, Hong Kong talks about the great work of Frederick Reicheld published in HBR 1996 and the importance of loyalty in employee...
Change and Attitudes
Greg Basham, CEO, eeVoices, Hong Kong explains how our response to change is impacted by our attitudes and how leadership and listening helps overcome...
Can the Talent War Be Won Without Winning the Turnover Battle?
Few organizations today would argue that finding talent is anything short of a war or, at least, a major battle....
Why you can’t have EQ without IQ
A recent Linkedin blog post poses the question “Which is more important Emotional Quotient or Intelligence Quotient?” and “Which one is more eff...
Leadership and Critical Human Needs
Greg Basham CEO of eeVoices speaks about how leaders engage and meet the critical human needs of their people and the 85/15 rule....
ICARE Employee Engagement Model
We want to create a model of engagement that not only giving an organization engagement scores by department and division collectively, but also infor...
Best Practices When Using Third-Party Human Resources Services Providers
The major dilemma for Human Resources groups when contracting with third-party service providers is not dissimilar to the hedgehog parable posed by 19...
A Human Resource Perspective on the Dance of the Seven Veils
The mythical dance of the seven veils has been characterized in vastly different ways since its first references in biblical times. The two most popul...
To Win the Customer Retention Battles, Do You Need to Win the Talent War?
In recent years, military and sports analogies in business have given way to less competitive analogies such as comparing organizations with symphony ...